Privacy Policy

Whenever you contact us, schedule an appointment or use our services, personal information about you may be collected. 

At HUSH Beauty Salon we take your privacy seriously and will only collect and use personal information that is essential to providing our services. We do not sell, share or use the information we collect, for any other purpose, than providing the best possible service to our clients. This privacy policy explains how Hush Beauty Salon collects, uses and looks after your personal information, what your rights are and how the law protects you.

 

The personal information we collect about employees or any therapists operating on our premises on a self-employed basis, is also covered by this privacy policy.

TOPICS

  1. Who are we

  2. What type of information might we collect about you and how?

  3. How is your information used?

  4. Who has access to your information?

  5. Marketing

  6. How long is your information kept for?

  7. How can you access and update your information?

  8. Security precautions in place to protect the loss, misuse or alteration of your information

  9. Cookies Policy

  10. Links to other websites

  11. 16 or under?

  12. Any questions?

Who are we?

Our company is Hush Beauty Salon Ltd trading as Hush Beauty Salon. We provide services relating to beauty therapy.

 Our companies House number is 11254495.

What type of information might we collect about you and how?

The typical personal information we collect from you may include your name, address, contact details, relevant medical history (in order to decide if a service/treatment is appropriate and safe or certain products should not be used), payment/transaction information, IP address and CVs..

 

We obtain personal information about you when you use our website booking form, contact us via email or telephone, receive a treatment/service, buy a product, apply for a job or visit the salon for other purposes. CCTV is operated across the premises for the safety and security or our clients and staff and as a deterrent to criminal activity.

How is your information used?

We may use your information to:

• Adhere to health and safety standards/insurance obligations by ensuring that treatments/services are safe based on your relevant history.

• Seek your feedback on the services we provide

• Notify you of relevant changes to our services or new treatments available

• Send business communications to you such as details of special offers or competitions run by ourselves or affiliated businesses (this will come directly from us, we will not share your information with our affiliates)

• Process an employment application

 

Who has access to your information?

We do not sell or rent your information to third parties.

 

If an enquiry is sent via the “contact us” page on the our website, or you make a booking with us,  then a copy of your details will be held on Wix Content Management System. You can view Wix’ privacy policy here: https://www.wix.com/about/privacy

 

Our domain/email host and insurance company may have access to your information but we have contracts/policies in place to ensure they do not use it for any purpose other than providing a service to us. Staff on our premises may process or collect your information on our behalf for the purpose of providing you a treatment/service.

When and how may our staff use your information?

For the purpose of this policy anyone providing services at Hush Beauty Salon, whether they are employed by us or operating on the premises on a self-employed basis, are referred to as “Staff”.

 

Staff may only use information we obtain from you, for the purpose of completing tasks or providing services on our behalf. Staff are prohibited from making copies of any personal information for their own business purposes without again obtaining your consent, in addition to and regardless of, any consent you have already given HUSH beauty salon.

 

Staff must be transparent with you if any information they are collecting is being processed for their own business purpose, rather than for use by HUSH beauty salon.

 

Marketing

We will only send you information about relevant products or services which may be of interest to you if you have consented to this when using our website contact form/appointment scheduler or completed contact forms at the salon or special events.

 

If we have received your consent to receive marketing, we may occasionally send marketing on behalf of affiliated businesses, such as therapist operating their own business on our premises, (this will come directly from us, we will not share your information with our affiliates.)

 

If you receive any unlawful, marketing directly from a business you believe to be affiliated with us, who have not obtained your consent in addition to obtaining consent on behalf of HUSH, then please contact us so that we may take appropriate action for breech of contract. If you consented to receiving marketing then you have the right to opt out at a later date or change your preferences.

 

You can do this at any time by contacting us via email info@hushbeautysalon.co.uk.

 

You may also write to us at:

Hush Beauty Salon LTD

9 Weavers Court

Halstead CO9 2JR

 

How long is your information kept for?

We will review the information we hold on a regular basis and only keep if necessary to continue to provide our services. Unless you request otherwise we will keep your contact details for up to 2 years from your last visit/contact with the salon. Certain information such as financial transaction and relevant client history (eg allergy test records) may be kept for up to 6 years as we are obliged to do so for legal reasons.

 

CCTV images are automatically deleted on a regular schedule.

 

How can you access and update your information?

If you would like a copy of some or all of your personal information please contact Paula Townsend by emailing paula@hushbeautysalon.co.uk, or write to her at:

 

Paula Townsend

Hush Beauty Salon LTD

9 Weavers Court

Halstead CO9 2JR

 

If you would like to correct or update any of your personal information you may do so at any time by contacting us via telephone or email info@hushbeautysalon.co.uk.

 

You may also write to us at:

Hush Beauty Salon LTD

9 Weavers Court

Halstead CO9 2JR

 

Security precautions in place to protect the loss, misuse or alteration of your information

Your information is held on a secure servers provided by Wix CMS and google suite. Any payment transactions are encrypted. Sending information via the internet is never completely secure but we do our best to prevent unauthorised access via use of firewalls and antivirus/malware software. Some data is stored on a password protected hardrive at the salon, there is a security system in place to deter theft of this hardrive.

 

Any paper based personal data we hold is kept in secure filing systems and any data which identifies the client is secured in a separately from non-identifiable data. staff at Hush Beauty Salon are required to adhere to this privacy policy. We take this very seriously and have contracts in place to ensure they are not using your personal information unlawfully. Staff are also required to delete any messages containing personal information when interacting with clients/potential clients on social media unless they have obtain explicit consent from the client to hold this information and have appropriate security in place on any phone or gadget used to access social media, to prevent any unlawful use of your personal information.

 

Cookies Policy

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. When you use and access our website, we may place a number of cookies files in your web browser. Cookies are used for the following purposes on our website: to enable certain functions of the Service, to provide analytics, to store your preferences. We use both session and persistent cookies on the Service and we use different types of cookies to run the Service. We may also use essential cookies to authenticate users and prevent fraudulent use of user accounts. We do not use any third party cookies. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features our website offers, you may not be able to store your preferences, and some of our pages might not display properly.

 

Links to other websites

Our website contains links to other website or feeds. This privacy notice only applies to Hush Beauty Salon Ltd data use. If you use a link to other website please read their own privacy notices.

 

16 or under?

Hush Beauty Salon Ltd is dedicated to protecting the privacy of children. If you are aged 16 or under permission is required from a parent/guardian before you provide us with personal information. Please get your parent/guardian’s permission before using our contact us page or sending us any personal information.

 

Any questions?

If you have any questions about HUSH Beauty Salon Ltd use of your personal data please contact us via email info@hushbeautysalon.co.uk. You may also write to us at:

 

Hush Beauty Salon LTD

9 Weavers Court

Halstead

CO9 2JR

 

Review of policies: Hush Beauty Salon Ltd regularly review this policy. This policy was last updated 18/12/2018

 
 
 
 
 
 
 
 
 
 
 
 
 

Using our online Booking System

You can book treatments with us using our online booking system here >>

 

In order to use our booking system, customers will need to provide their name, email address and a contact telephone number. This information will be securely stored on our Wix Content Management System. 

There is an option on some treatments to pay in advance, otherwise choose to pay in person.

Some treatments will require a deposit to be paid in advance.  This can be paid with in the salon, over the telephone on 01787 472 985 or online.  Please be assured that the deposit amount paid in advance will be taken off the full price of the treatment at your appointment.

VISIT US

MONDAY closed

TUESDAY 10:00 - 16:00

WEDNESDAY 10:00 - 16:00

THURSDAY 10:00 - 16:00

FRIDAY 10:00 - 16:00

SATURDAY closed

SUNDAY closed

CONTACT US

9 Weavers Court

Halstead

CO9 2JN

01787 472 985

info@hushbeautysalon.co.uk

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